BOOKLY AS Terms and Conditions

Effective Date: [01.12.2025]

These Terms and Conditions ("Terms") govern your access to and use of the BOOKLY AS platform ("Platform"), including its website, mobile applications, and related services. BOOKLY AS is a service that enables users to post jobs, receive bids from qualified professionals, browse and book services from experts (such as hairstylists, massage therapists, nail techs, and carpenters), and access premium subscription plans. By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Platform.

1. Introduction

1.1 Platform Overview: BOOKLY AS provides an online marketplace for users to connect with service providers. Key features include:

Post a Job & Receive Bids: Users can post custom jobs with details and a budget, receive competitive bids from qualified professionals, compare proposals, and select the best offer.
Browse Providers & Book Services: Users can browse experts, view ratings, reviews, and portfolios, and book appointments or services directly.
Premium Plans: Users may subscribe to paid premium plans for enhanced features, such as priority listings, unlimited bids, or exclusive access to verified providers.
1.2 Acceptance of Terms: By registering an account, posting a job, browsing providers, booking services, or using any part of the Platform, you acknowledge that you have read, understood, and agree to these Terms. These Terms form a legally binding agreement between you ("User" or "you") and BOOKLY AS ("we", "us", or "our").

1.3 Eligibility: You must be at least 18 years old and have the legal capacity to enter into a contract to use the Platform. By using the Platform, you represent and warrant that you meet these eligibility requirements.

1.4 Changes to Terms: We reserve the right to update or modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on the Platform or via email. Your continued use of the Platform after such changes constitutes your acceptance of the revised Terms.

2. User Accounts

2.1 Registration: To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.2 Account Security: You must notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to comply with this section.

2.3 Account Termination: We may suspend or terminate your account at any time for violation of these Terms, illegal activity, or as required by law. You may also terminate your account at any time by contacting us.

3. Services Offered

3.1 Job Posting and Bidding Services: Users may post jobs with details, budget, and requirements. Providers may submit bids, which you can review and accept. We act solely as an intermediary and are not responsible for the quality, safety, or delivery of any services provided by bidders or providers.

3.2 Browsing and Booking Services: Users may browse provider profiles, including ratings, reviews, and portfolios. Bookings are made directly through the Platform, and we facilitate the transaction but do not guarantee the outcome.

3.3 Premium Subscription Plans: We offer paid premium plans that provide additional features (e.g., unlimited job posts, priority customer support). Subscriptions are billed on a recurring basis (e.g., monthly or annually) unless canceled. By subscribing, you agree to the pricing and payment terms outlined in Section 6.

3.4 Provider Verification: We may verify providers (e.g., through background checks or reviews), but we do not guarantee their qualifications, reliability, or safety. Users are responsible for conducting their own due diligence.

4. User Conduct

4.1 Prohibited Activities: You agree not to:

Use the Platform for any illegal, fraudulent, or harmful purpose.
Post false, misleading, or infringing content.
Harass, threaten, or discriminate against other users or providers.
Attempt to interfere with the Platform's security, including hacking or introducing viruses.
Impersonate any person or entity.
4.2 Content Responsibility: You retain ownership of content you post (e.g., job descriptions), but by posting it, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content for the purpose of operating the Platform.

4.3 Dispute Resolution Between Users: Any disputes between users (e.g., between a job poster and a bidder) are the responsibility of the parties involved. We may, at our discretion, mediate or remove content related to disputes.

5. Intellectual Property

5.1 Ownership: The Platform, including its design, logos, and software, is owned by BOOKLY AS and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Platform without our express written permission.

5.2 User Content: By uploading content to the Platform, you warrant that you have the necessary rights to do so and that it does not infringe on any third-party rights. We reserve the right to remove any content that violates these Terms or applicable laws.

6. Payments and Subscriptions

6.1 Payment Methods: All payments for premium plans, bookings, or other fees are processed through secure third-party payment processors. You agree to provide valid payment information and authorize us to charge the applicable fees.

6.2 Subscription Terms: Premium plans auto-renew unless canceled. You may cancel at any time through your account settings, but refunds are not guaranteed except as required by law. Pricing may change with notice.

6.3 Fees and Taxes: You are responsible for all fees, taxes, and charges associated with your use of the Platform. We are not responsible for any transaction errors or fees imposed by your payment provider.

6.4 Refunds: Refunds for premium plans or bookings are at our discretion and subject to our Refund Policy (available on the Platform). We do not refund for services provided by third-party providers.

7. Disclaimers and Limitations of Liability

7.1 No Guarantees: The Platform is provided "as is" and "as available" without warranties of any kind. We do not guarantee the accuracy, reliability, or availability of the Platform or the services offered by providers.

7.2 Limitation of Liability: To the fullest extent permitted by law, BOOKLY AS shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform, including but not limited to losses related to job bids, bookings, or interactions with providers. Our total liability to you shall not exceed the amount you paid to us in the past 12 months.

7.3 Third-Party Services: We are not responsible for the actions, omissions, or content of third parties, including providers or payment processors. You use third-party services at your own risk.

8. Termination

We may terminate or suspend your access to the Platform immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Platform ceases immediately.

9. Governing Law and Dispute Resolution

9.1 Governing Law: These Terms are governed by the laws of the Norway, without regard to its conflict of law principles. This means that Norwegian law will apply to the interpretation and enforcement of these Terms.

9.2 Dispute Resolution: Any disputes arising from these Terms shall be resolved through binding arbitration in Oslo, Norway, administered by a recognized body such as the Arbitration and Dispute Resolution Institute of the Oslo Chamber of Commerce. Alternatively, disputes may be brought before the competent Norwegian courts, such as the District Courts (Tingretter), or relevant consumer protection authorities like the Norwegian Consumer Council (Forbrukerrådet), as appropriate under Norwegian law.

10. Privacy and Data Protection

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Platform, you consent to our data practices as outlined in the Privacy Policy. We comply with applicable data protection laws (e.g., GDPR) and implement security measures to protect your information.

11. General Provisions

11.1 Entire Agreement: These Terms constitute the entire agreement between you and BOOKLY AS regarding the Platform.

11.2 Severability: If any provision of these Terms is held invalid, the remaining provisions shall continue in full force.

11.3 Waiver: Our failure to enforce any right under these Terms shall not waive that right.

11.4 Assignment: We may assign these Terms without your consent. You may not assign them without our prior written approval.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Company Name: BOOKLY AS
Address: Nordfroyveien 443. 7260
Email: contact@bookly-app.no
Phone: 92568023
By using the BOOKLY AS Platform, you acknowledge that you have read, understood, and agree to these Terms and Conditions.